Last updated on MAY 10, 2016
Applies to:Oracle User Productivity Kit - Version 3.5.1 and later
Information in this document applies to any platform.
When trying to connect to the multi user client Library, the status appears as Disconnected in the far right hand corner of the window. The UPK client has been installed for years.
ODdev.log displays the following:
2012-07-02 09:42:26 INFO Application started (188.8.131.5280)
2012-07-02 09:43:04 WARNING PingAgent exception:
System.Web.Services.Protocols.SoapHeaderException: The security token could not be authenticated or authorized ---> ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.InvokeAsyncCallback(IAsyncResult result)
2012-07-02 09:48:02 The previous message was received 17 more time(s).
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