My Oracle Support Banner

UPK: ORA-12514: TNS: listener does not currently know of service requested in connect descriptor (Doc ID 1476158.1)

Last updated on AUGUST 31, 2021

Applies to:

User Productivity Kit - Version 3.5.1 and later
Information in this document applies to any platform.


When trying to connect to the multi user client Library, the status appears as Disconnected in the far right hand corner of the window.  The UPK client has been installed for years.

ODdev.log displays the following:

2012-07-02 09:42:26 INFO Application started (
2012-07-02 09:43:04 WARNING PingAgent exception:
System.Web.Services.Protocols.SoapHeaderException: The security token could not be authenticated or authorized ---> ORA-12514: TNS:listener does not currently know of service requested in connect descriptor

at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.InvokeAsyncCallback(IAsyncResult result)

2012-07-02 09:48:02 The previous message was received 17 more time(s).




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.