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Completed Credit Memo Shows as Pending Dispute in iReceivables Dispute Train (Doc ID 1476282.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle iReceivables - Version 12.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Approved disputes are showing as 'pending' in the iReceivables dispute train.
 
Steps to Reproduce:
 
1. Create and approve a dispute in iRec, credit memo is created.
2. Create another dispute on the same invoice.
3. In the dispute train, it shows the previous dispute under 'Pending Dispute' column.
 
ra_cm_requests_all.status = complete
ar_payment_schedules.amount_in_dispute = 0

Cause

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