POAPPRV Workflow Ending With Document Failed Correctness Check - Buyer is Inactive (Doc ID 1476878.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Purchasing - Version 12.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

PO is created via the PO Create Document workflow from a PO Contract Header.   When the approval workflow is launched (POAPPRV), it ends up failing correctness check and going back to Incomplete status, never getting approved and never sent to the supplier.

Workflow Administrator, notification shows that the buyer is invalid, however, the buyer is in fact valid.
The notification text looks like this:
Standard Purchase Order XXXXX failed Correctness Check.

The Wfstat shows:
PO_DOC_FAILED_CORRECT_CHECK
and
Buyer is inactive. Please update the document with a valid buyer.

Cause

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