Error: 'No entries found for List of Values' For Contract Number Parameter In Service Contracts Main Billing Program (Doc ID 1476920.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 13-Oct-2014***

Symptoms

The Service Contracts Main Billing program parameter Contract_number LOV returns no data and displays the following message:

"No entries found for List of Values"

Expected behavior:
Expect to see all the contract numbers eligible for billing.

Steps to Reproduce:
1. Go to (R)Service Contracts Manager (N) Requests> Run
2. Select 'Single Request' and click OK.
3. Choose the program 'Service Contracts Main Billing' and click on the Contract Number LOV
- there are no values returned.

Cause

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