Country Code Not Populating Properly On Bill-to/ Ship To Regions Of IB Adresses For Honkong (Doc ID 1477923.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Customer address information for Hong Kong related addresses is not displaying correctly in Bill To and Ship To location information
The same address is showing correctly in the Current and Install location information
The last line of the address is getting truncated

Expected Behavior
Expect all addresses to be displayed correctly

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Oracle Installed Base Agent User > Item Instances
2. Query back instance
3. Navigate to Location Tab
4. Note that same address is displayed for Current, Install, Bill To and Ship To locations but 3rd address line is truncated for Bill and Ship To locations

Cause

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