iReceivables Not Redirecting To The Same iReceivables URL (Doc ID 1478347.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When user logs into iReceivables through the portal using the URL "https://<yourURL> it takes us to the customer search page as expected.
Once the user logs out from iReceivables and tried to login through SSO on the same page, it takes us back to Oracle Home Page and not iReceivables customer search page. The redirect URL is not working properly.

1. User goes to https:<yourURL>autoLogin=Y
2. This is OAM SSO protected instance
3. Once SSO logged in, user lands in iRec page
4. User logs out
5. Relogin takes the user to https:<yourURL>

Additional Info - That this is in DMZ

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms