Performance Issue: Poor Performance Running Staged Dunning For All Customers

(Doc ID 1478376.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When staged dunning is run for many customers, with customized dunning templates, the process does not complete.

A tkprofed trace file of the process is very large, and shows, that a very high number of similar sql statements is parsed. These sqls seem to differ for the customer and site id only.

Cause

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