Term Substitution Modifier - Inconsistent Results (Doc ID 1478382.1)

Last updated on MARCH 22, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.
Term Substitution Modifier - TSN

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
---------------
When qty to fire a TSN is changed on an order line, the lines are not changing to the correct Freight term, they have already applied <patch 13623211>
to resolve other TSN issues

EXPECTED BEHAVIOR
-----------------------
Expect the line freight terms to all order lines once the line qualifies

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an order for a customer with a freight minimum of $1000
2. Add an order line that does not exceed the freight minimum
3. Add a new line - TSN is not triggered, FT remains "Prepay & Add" on lines 1 and 2
3. Populate line two with a quantity which causes the order to exceed the freight minumum
4. Add a new line - line 2 gets the appropriate FT, while line 1 and 3 show the default
5. Save the order. Line 1 flips to the correct freight terms, but line 3 does not.
6. Book the order - Line 1 and 2 are correct, line 3 is not

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get TSN modifiers to apply correctly

Cause

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