Acrobat Could Not Open *.pdf Becasue It Is Not A Supported Type When Reviewing A Draft Solicitation In Sourcing

(Doc ID 1478464.1)

Last updated on MAY 09, 2014

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.1.3 and later
Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Solicitation

When attempting to view a draft solicitation in Sourcing, the following error occurs.

Acrobat could not open *.pdf because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

The issue can be reproduced at will with the following steps:
Navigation: CLM Sourcing Super User > Sourcing > Sourcing Home Page
1. Choose draft solicitation
2. Click on 'Review' button
3. Under Actions: Choose 'View PDF'. Click Go


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