Receipts Workbench Issue: When Defining Cash Application Work Queue Rules the Operating Unit List of Values is Empty

(Doc ID 1478780.1)

Last updated on APRIL 29, 2015

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When defining a rule in cash applications work queue, the operating unit parameter does not fetch any data.

Responsibility: Receivables Manager
Navigation: Setup > Receipts > Cash Application Owner Assignment

Try to Edit an existing rule or acreate a new rule, then add Operating Unit as one of the conditions, the list of values for Operating Unit is empty.

Cause

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