How Non or Late Payment and COBRA Eligible Flag Works (Doc ID 1478786.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

When a person is found ineligible and de-enrolled from COBRA due to nonpayment - the eligibility through date on the QB record is not getting updated.

Non or late payment should cause the person to be come ineligible for COBRA and therefore end their enrollment period. If they have never made a payment - then they never participated so the eligible flag should be unchecked.

Employee does not make any payment. After the grace period (60+45) temporal runs and triggers the non or late payment on 5/1/2012.
Upon processing the non or late payment event, notice that

1) the cobra qb flag gets unchecked (as expected)
2) A new row for the non or late payment gets created in the life event section and the prior end date gets populated as 10/31/2013
3) The COBRA elig start and end date remains the same though - i.e. Start date = 5/1/2012 and end date = 10/31/2013. (issue).

Expected Result: End date to be 5/1/2012 as the employee never made any payment.

Should it get updated or remain the original 18/24 month period.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms