Operating Unit Is Not Copied When Copying a Service Request
(Doc ID 1478950.1)
Last updated on JULY 14, 2020
Applies to:Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
On release 12.1.3:
The Operating Unit field is not copied when copying a service request on the Service Request form.
On the new service request, the Operating Unit field is left blank and is not updateable.
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