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Mass Update Transfer Owner - Ability To Enter An Account Number And Default Party Name And Party Number (Doc ID 1479478.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Install Base - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Selecting an account number which is related to a single party in the Mass Update 'Enter New Values' screen (for Transfer Owner batch) does not auto populate the Owner Party Name/Number fields.  Doing the reverse operation and selecting an Owner Party Name/Number which only has one account will auto-populate the Account Number

EXPECTED BEHAVIOR
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If the account number entered uniquely identifies the party, the Owner Party Name/Number fields should be auto-populated

STEPS
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The issue can be reproduced at will with the following steps:


1. Navigation:  Oracle Installed Base Agent User >> Mass Update.

2. Create a Transfer Owner batch.

3. On the 'Enter New Values' page, select a new Owner Party Name from LOV which has a single account number defined.

4. The Owner Party Name/Number and Account Number fields will be populated.

5. Clear the Owner Party Name field and tab out - all fields will clear.

6. Enter the Account Number previously populated at step 4 and tab out of the field.

7. The Owner Party Name/Number are not populated

Cause

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In this Document
Symptoms
Cause
Solution
References

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