Automatic Receipts Issue: Process Creates One Receipt Per Invoice instead of One per Customer
Last updated on JUNE 08, 2016
Applies to:Oracle Receivables - Version 220.127.116.11 to 18.104.22.168 [Release 11.5.10]
Information in this document applies to any platform.
*** Checked for Relevance 19-Feb-2014 ***
Automatic Receipts is setup to create one receipt per customer, but the system is creating one receipt per invoice.
Responsibility: Receivables Manager
Navigation: Setup > Receipts > Receipt Classes
Query the Receipt Class and Payment Method used for Automatic Receipts
Choose Automatic TAB
Number of Receipts Rule is One Per Customer
However when automatic receipts process is run, it incorrectly creates one receipt per invoice.
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