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Service Request FormTask Assignee Blank For a Terminated Employee (Doc ID 1479778.1)

Last updated on MAY 21, 2020

Applies to:

Oracle Teleservice - Version 12.1.1 and later
Information in this document applies to any platform.

Goal

Task Assignee Filed in the Service Request Task Tab is blank for terminated employees even though its possible to find those service requests from find service request form using task assignee as the criteria?
 

Solution

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In this Document
Goal
Solution
References


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