APP-BEN-92740: Error While Processing Life Event (Doc ID 1480863.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Oracle Advanced Benefits

When attempting to Process New Hire Life event, the following error occurs.

APP-BEN-92740: No coverage calculation method is attached to the option in plan for an activity base rate of type multiple of coverage, multiple of compensation and coverage, multiple of premium and coverage, multiple of parent rate or set annual rate equal to coverage





Steps to reproduce:
The issue can be reproduced at will with the following steps:

1. US Super HRMS Manager > People > Benefits Service Center > query for employee > Go to the Desktop Activities drop down box and choose Process Life event
2. Error APP-BEN-92740 immediately pops up


Changes

 

Cause

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