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Sales Order Already Closed, User Can Modify The Returns Reference Field (Doc ID 1481173.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Order Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
It is allowed to remove Reference value when Order Line is Closed.

EXPECTED BEHAVIOR
-----------------------
Not allow to remove Reference value when Order Line is Closed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Order Management Responsibility > Sales Order, query Order Number 11200674. Order Lines are all Closed.
2. Take Line 1.1 as an example, click Return Tab. Reference Tab is "Sales Order-11200626-1.1". Remove the value and Save.
3. Find the Reference is cleared. And save successfully.

Cause

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In this Document
Symptoms
Cause
Solution
References


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