R12: How to Create Credit Memo to do Correction on Freight Lines on Matched Invoices (Doc ID 1481459.1)

Last updated on JULY 11, 2022

Applies to:

Goal

1) create a PO for quantity = 1, unit price = 1000, approve the PO.

2) create an invoice for amount = 1010.

Press Match, fill in the PO number,
press Find,
in Match to PO screen,
fill in quantity = 1, unit price = 1000, fill in Freight amount = 10,
press Match.

ITEM and FREIGHT lines are created for this invoice.

3) Create a credit memo for amount = -1010,

press Correction, users can choose Price/Quantity/Amount correction,
fill in the PO number,
press Find,
they only see ITEM amount = 1000 for correction,
they cannot find a way to correct Freight amount = 10.
 
How to do correction on the Freight amount on matched invoices?
 

Solution

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