R12: AP: General Tab of Invoice Workbench Not Showing Prepayment Amount and the Total Value is Shown in Red

(Doc ID 1482842.1)

Last updated on MAY 24, 2017

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

A prepayment has been applied to an invoice, using the  "Prepayment on invoice" option.  The invoice is validated and accounted correctly.  However, the General tab of the Invoice Workbench shows no value in the Prepayments Applied field.  The Total field shows an incorrect amount, and that value shows in red, which signifies that the invoice is out of balance. 

Cause

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