Pick Load Move Order Transfer Task Error 'Failed To Pack/Unpack Item LPN Not Found In This Subinventory Or Location' (Doc ID 1483131.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While performing Pick Load for a Move Order Transfer Task, if the User picks an inner LPN LPNA as it is (fully) from location L1 and then picks partial quantity from another LPN LPNB in a different location L2 into the same Xfer LPN LPNA, then the pick drop transaction fails giving following error

ERROR
-----------------------
Pick Drop Failed. Error in txn manager.
  Transaction processor error.
  FAILED TO PACK/UNPACK ITEM|LPN NOT FOUND IN THIS SUBINVENTORY OR LOCATION

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a) Move Order '124' required 4 PCS of item A1, 2 PCS from Subinv X /Locator X1 and 2 PCS from Subinv Y /Locator Y1
b) Onhand
LPN XY, in Subinv Y /Locator Y1 has  91 PCS
LPN YZ, under LPN AB, in Subinv X /Locator X1 has 2 PCS
c) User picked 2 pcs from Subinv Y /Locator Y1 first and Loaded into LPN AB . With LPN AB being the Xfer LPN #.
d) Then user picked 2 pcs from Subinv X /Locator X1, from LPN YZ. Also, with  AB being the Xfer LPN #. 
e) Then when user tried to drop the Loaded LPN AB, encountered the error message:
"|Pick drop failed|Error in Txn Manager

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms