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Receipts Workbench: Line Level Balances Of Transactions Not Getting Reduced After Application Of Receipts (Doc ID 1483224.1)

Last updated on NOVEMBER 20, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to perform a Line level Receipt application on Invoice.  When crediting the Invoice, the total amount of the invoice shows the actual amount instead of the balance.

STEPS TO REPRODUCE
-------------------------
Responsibility:  Receivables Manager
Navigation:  Transactions > Transactions
1. Create an Invoice
Navigation:  Receipts > Receipts
1. Create a Receipt
2. Apply the receipt at the line level to the Invoice created above

Line level balances of transactions not getting reduced after applying the Receipts in the Credit Lines Form

Due to this issue, users are struck with Line Level Balance Issue Iteration date is going to Complete by today only

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps
References


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