R12:AP: Payment Matured Event Errors / Refund fail with Error 95340 The Total Debits and the Total Credits do not Balance for this Subledger Journal Entry (Doc ID 1483259.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version,

When attempting to account a Payment Matured / Refund the following error occurs:

ERROR
--------
95340 The total debits and the total credits do not balance for this subledger journal entry. Please ensure that the application accounting definition
Accrual Basis owned by Oracle contains journal line types for the event class Future Dated Payments and event type Payment Matured
that can create a balanced entry. Also verify that any conditions associated with a journal line type are correct.

or

When attempting to account a Refund the following error occurs:

ERROR
---------
The entered amount and accounted amount for line 1 are not on the same side.

and debug shows the following message:

BEGIN of procedure STACK_ERROR
p_appli_s_name = XLA
p_msg_name = XLA_AP_INVALID_AMT_SIDE


STEPS
-----------------------
Payables responsibility > Other > Requests > Run > Single request > Ok > Select Name 'Create Accounting' > enter Parameters > Ok > Submit > verify output.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot account payment.

 

Cause

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