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In NOT Promotional Claim, Error:' Lines Cannot Have Both Positive And Negative Amount. Only promotional claim is allowed to have both positive and negative claim lines' (Doc ID 1483358.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

You have created claims with 6 lines and one line is entered with both price and amount as -ve. afer submitting this claim for approval,.

You are getting this error message as "Claim lines cannot have both positive and negative amount. Only promotional claim is allowed to have both positive and negative claim lines. "

Claim is NOT promotional.


Is this correct?
 

Solution

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Goal
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