Customer Item Cross Reference issue (Doc ID 1483363.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1 and later
Oracle Configure to Order - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
***Checked for relevance on 25-FEB-2015***

Goal

Customer Item Cross References are setup for a customer.
The cross reference setup is for a customer item to a model item.

Every item an order is created for that specific model, a unique config item is created.
The unique config item automatically flows to the customer item cross reference table which we do not want.

Is a restriction possible (restrict config items to automatically flow to customer item cross reference table)?
 

Solution

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