Benefits Assignment Not Created For Dependents (Doc ID 1483590.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version in Oracle Advanced Benefits,

When attempting to process Lose Coverage - Divorce life event, the following error occurs:

This person cannot be processed as this person may be a contingent worker or may not have an employee or benefits assignment. Please contact your Human Resources representative.



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

 

  1. Take an Employee with Dependents.
  2. End the dependent spouse relationship with Divorce reason.
  3. Process the life event "Lose Dependent - Divorce" deteceted on the employee.
  4. Process the life event "Lose Coverage - Divorce" detected on the spouse.

 

Cause

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