Orders Put On Credit Hold For Overdue Invoices. Customer Does Not Have Invoices Past Max Days (Doc ID 1483603.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 14-MAY-2014***

Goal

On : 12.0.6 version, Finance & Accounting

Orders put on credit hold for overdue invoices. Customer does not have invoices past max number
of days. 

Orders for a customer are being put on credit check hold with the message "Credit Check hold applied.
Overdue invoices found. Using site credit profile."  Customer only has invoices that have been outstanding
for less days than the value specified in "Maximum Past Due Days" on credit check rule.

Why is Credit Check Hold being applied?

 

Solution

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