TeleService: Which Contract Will Be Selected By Default in Service Request Form?
(Doc ID 1483690.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
When the 'Get Contracts' button is clicked on the Service Request form - Subject tab:
What is the criteria to select the default Contract?
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