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TeleService: Which Contract Will Be Selected By Default in Service Request Form? (Doc ID 1483690.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


When the 'Get Contracts' button is clicked on the Service Request form - Subject tab:

What is the criteria to select the default Contract?


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