ARXCUDCI - Update Customer Category Error APP-AR-96282: Error: You Do Not Have Permission To Overwrite The Information In The Year_Established (Doc ID 1484176.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to update Category on Customers Standard from ‘Prospect’ to ‘Customer’ and receive the following error:

ERROR
-----------------------
APP-AR-96282: Error: You do not have permission to overwrite the information in the year_established column, which comes from a third party data source. Please contact your system administrator.
 

These customers with issue are having data purchased from third party Dun & Bradstreet (D&B).  YEAR_ESTABLISHED data is provided by D&B.

Responsibility:  Receivables Manager
Navigation:  Customers > Standard > Query a customer
Attempt to change category field

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms