Collapsing Logic Fast Formula Type "Collapse Life Event Resulting Occurred On Date" Fails (Doc ID 1484191.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Find that the Collapse Life Event Resulting Occurred On Date Fast Formula is causing an error when processing a life event.

You has been using an Occurred Date fast formula on the Collapse life event form to set the occurred date for your New Hire, Rehire and Reinstate events.

After you applied a roll-up patch (RUP), this fast formula will not work when the Occurred Date to be returned is the same as the Hire Date (Latest Start Date) i.e. when you try to run the life event you get an Error Message.

 “User Intervention Required: multiple life events occurred on the same day"

And

BEN_92337_DUPLICATE_PTNL_LE


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Hire a Parttime employee and run their Hire life event and it will get stuck with error message: “User Intervention Required: multiple life events occurred on the same day”.

 

Cause

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