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Repair Order: Serial Number LOV Does Not Display Values For Items In Repair Inventory Organization (Doc ID 1484287.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Create a Repair Order.
Enter an Item which is serial controlled at receipt in the Actuals tab.
The LOV for Serial Number field does not display serial numbers for the item entered on the line. The stock with serial number is available in the Repair Inventory organization.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Repair Order.
2. Enter a item which is serial controlled at receipt in the Actuals tab.
3. The LOV for serial number field does not display serial numbers for the item entered on the line.
4. The stock with serial number is available in the Repair Inventory organization.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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