DATAFIX: Remove Duplicate Email Addresses Created by Issue in Bug 12677818 (Doc ID 1484310.1)

Last updated on MARCH 11, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

This datafix has been approved by development for Public consumption on 16-Aug-2012.
 
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If you have any questions or concerns please contact Oracle Support before running the script.

 

Due to encountering the issue in Bug 12677818 "DUPLICATE CONTACT EMAIL ADDRESSES ARE GETTING CREATED FROM SERVICE CONTRACTS" there are many email address records in the HZ_CONTACT_POINTS table that are duplicates.
  
The datafix in this note will remove the duplicate email addresses.

Cause

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