Approving A New Supplier Request Does not Check For Duplicate Party Organizations (Doc ID 1484898.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Supplier Hub - Version 12.1.3 and later
Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Upon approving new supplier request application doesn't validate if same name already exist as TCA party

EXPECTED BEHAVIOR
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Expect system to validate against hz_parties when approving or registering a new supplier

STEPS
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The issue can be reproduced at will with the following steps:

Responsibility: Oracle Customers Online Super User
Navigation: Home > Shortcuts: Create Organization
You can create parties only (so without corresponding customer account or supplier record) by using the module ‘Customers Online’. A shortcut to the ‘Create Organization’ screen is displayed on the left-hand side of the screen:

This third party record is now purely a TCA party not linked to any customer or supplier

Responsibility: Supplier Data Librarian Super User
Navigation: Supplier Home > Suppliers > Profile Management > Register New Supplier

Upon hitting the button, the new supplier request will be validated and the user is directed to the second page of the new supplier request. Enter the following mandatory fields:

Supplier Type
At least one Product & Services category

When clicking on the ‘Register’ button, the request will be sent to Supplier Management Administrator responsibility approvers

Approve the New Supplier Request
Responsibility: Supplier Management Administrator
Navigation: Supplier Home > To Do Lists

Before hitting the button, the member of the central team changed the name from ‘Slachthuis Genk’ into ‘SLACHTHUIS GENK’ to make it compliant with the data quality rules applied to other supplier names:

Again same remark: no detection of the existing party. Now click on the button: the request will get approved.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users able to create duplicate party entries

Cause

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