Service Request Form: Business Event Oracle.apps.jtf.cac.task.updateTask Being Raised Twice On Task Update (Doc ID 1484945.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
***checked for relevance on 30-JAN-2014***

Symptoms

On 12.1.3:

Upon saving an update (change any field) to a single task record from the Tasks tab of the Service Request form,

two “oracle.apps.jtf.cac.task.updateTask” business events are being raised.

Cause

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