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Unable To View Approval History In html page and form for EAM Work Orders (Doc ID 1485004.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, ENV

When attempting to view approval history of any work order, the following error occurs.

oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-01403: no data found
ORA-06512: at "APPS.EAM_WORKORDER_UTIL_PKG", line 1909
ORA-06512: at "APPS.EAM_WORKORDER_UTIL_PKG_W", line 103
ORA-06512: at line 1


The issue can be reproduced at will with the following steps:
1. Maintenance Super User > Work Orders
2. Query any work order and view details
3. Click on Approval Histoery sub-tab. Error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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