Error Page When Selecting Options From View LOV on Asset Details Page (Doc ID 1485140.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Application Release 12.1.3, on Maintenance Super Users page, on Asset - Capital tab:

When user selects an asset number from search list results, then, for selected asset, on Asset Details, user selects from the View LOV options like "Configuration History" or "View Costs" or"Quality" and clicks on Go button, the following error is displayed:


ERROR

'You have encountered an unexpected error. Please contact the System Administrator for assistance'

- After clicking on exception details, we see the error details like:
...............
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
...............
java.lang.NullPointerException
at oracle.apps.eam.utilities.Util.getAttributeFromVO(Util.java:692)
at oracle.apps.eam.genealogy.webui.GenSearchControlCO.processRequest(GenSearchControlCO.java:116)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
...............


STEPS

The issue can be reproduced at will with the following steps:
1. On Maintenance Super Users page, on Asset - Capital tab, user selects an asset number from search list results;
2. For selected asset, on Asset Details, user selects from the View LOV option Configuration History and clicks on Go button;
3. At this point, user gets the error displayed:

Cause

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