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Trade Management Offers Get Locked When Changing The Owner On The Create Screen (Doc ID 1485925.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Trade Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Offers in Oracle Trade Management are created by an Sales admin, by the actual owner is the salesperson.
When creating an offer the owner field is defaulted to the person who's creating the offer.
When the user creates the offers with his own name as Owner and then change the Owner field to the and clicks update, this offer can be edited by both the creator and the owner. This is OK.

However when the user changes the owner to someone else on the first 'create' screen" and then clicks create the users gets a message saying 'The current User does not have access to the page'. Also the records get's locked for this user. Only the Owner can change this offer.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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