INVIDITM Form Hangs On Saving When Multiple Users Accessing

(Doc ID 1486408.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Item Master - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Two or more users access the Item Master form (INVIDITM). Upon entering a new record, one of the users then finds that the form hangs upon saving the new record and they have to terminate their session and restart in order to successfully save.

EXPECTED BEHAVIOR
Is this intended functionality or should multiple concurrent users be supported?

STEPS
The issue can be reproduced at will with the following steps:

  1. Two or more user access to Item Master.
  2. The first user can work, the other user(s) has/have to wait that first user ends.

 

Cause

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