Order Status Remains Entered While The Work Flow Registered Booking And Lines Progressed To Closed (Doc ID 1486477.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 11-May-2016***

Symptoms


On : 12.1.1 version, Transaction Booking

Find Orders are booked by using oe_order_pub.process_order API, for some Orders out of many passed.
Order remained in Entered Status even though the WorkFlow shows booking activity and lines
moved through normal shipping cycle to Invoice and Closing.

EXPECTED BEHAVIOR
Expect when sales order is booked its should show the exact status where the order is not "Entered Status".


STEPS
1. Create SO in Entered status
2. Book the Order using API process Order.
3. Status remains unchanged in Entered status while the
    WF progresses and also the lines moves to Scheduled status.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms