My Oracle Support Banner

DFF Context in Customer Site Use Information Not Defaulting to the Operating Unit (Doc ID 1486609.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Trading Community - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Different behavior between 11i and 12.1.x

In Release 11i, the client had a Descriptive Flexfield (DFF) based on SITE_USE = SHIP_TO.  In Release R12, when the SITE_USE is NOT SHIP_TO the DFF does not open.

When attempting to use reference with Descriptive Flexfields (DFF), No reference validation is done for the new site use


STEPS TO REPRODUCE
Responsibility:
  Application Developer
Navigation:  Flexfield > Descriptive > Segments
1. Define the Site Use Information Descriptive flexfield to validate Ship To references
2. Bounce the middle tier

Responsiblity:  Trading Community Manager (or Receivables Manager)
Navigation:  Customers > Customers
Go To:  Site Details
Go To:  Business Purpose Tab and Add Another Row
Select any Purpose, such as Bill To
In the results, the Additional Details should be defaulted with the Bill To value, but it not working as expected

No validation is submitted on the Site Use.
The DFF is not putting the default value according the site use chosen and that can be assigned to any site use code. In other words:
If the site use is not a "Ship To", the DFF can be selected for another site use and must be displayed by default for "Ship To" only

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.