My Oracle Support Banner

Discrepancy in the Total Package Count between OR & Shipment (Doc ID 1486792.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Transportation Management - Version 6.2.6 to 6.2.6 [Release 6.2]
Information in this document applies to any platform.

Symptoms


When an Order Release is planned on to a Shipment, there is a discrepancy in the Total Package Count of the OR and Shipment

Example:

Case 1 ->OR Total Package Count of 57 & Shipment Total Package Count of 56
Case 2 ->OR has a Total Package Count of 1 and the corresponding shipment has the Total Package Count of 2



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.