My Oracle Support Banner

Transactions Workbench: Transactions (ARXTWMAI) Form Locks When Two Users Query Same Invoice - Could not reserve record. Keep Trying? (Doc ID 1486982.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


Attempting to query a transaction at the same time as another user and receive the following error:

Could not reserve record [2 tries], Keep Trying?

Responsibility:  Receivables Manager
Navigation:  Transactions > Transactions

User 1: In the Search Criteria Enters the Customer Name and selects find.  The system lists all the Invoices.
User 2: Enter the Same Invoice in the find criteria, he keeps getting the message.

NOTE:  User 1 has not even opened any Invoices.  The Screen that lists all the Invoices is the only thing that is displayed.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.