Transactions Workbench: Transactions (ARXTWMAI) Form Locks When Two Users Query Same Invoice - Could not reserve record. Keep Trying?
(Doc ID 1486982.1)
Last updated on AUGUST 03, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Attempting to query a transaction at the same time as another user and receive the following error:
Could not reserve record [2 tries], Keep Trying?
Responsibility: Receivables Manager
Navigation: Transactions > Transactions
User 1: In the Search Criteria Enters the Customer Name and selects find. The system lists all the Invoices.
User 2: Enter the Same Invoice in the find criteria, he keeps getting the message.
NOTE: User 1 has not even opened any Invoices. The Screen that lists all the Invoices is the only thing that is displayed.
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