My Oracle Support Banner

Transactions Workbench: Attempting to Adjust an Invoice and Receive Error: APP-AR-11526 ORA-20001 Unearned Revenue after Applying Patch 12926153 (Doc ID 1487010.1)

Last updated on MARCH 14, 2022

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

This note has also been included in  Note 1336495.1, Transactions Workbench Error: Listing of ORA Errors and Note 1321255.1 Transactions Workbench Error: Listing of APP-AR Errors

Attempting to Adjust or credit a transaction from the Transactions Summary form and receive the following error:

Error: 
APP-AR-11526: arp_process_adjustment.insert_adjustment exception:
ORA-20001: You cannot enter an adjustment against this transactions because it has a balance of unearned revenue

The invoice has unearned revenue.

Changes

Applied Patch 12926153

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.