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Transactions Workbench: Attempting to Adjust an Invoice and Receive Error: APP-AR-11526 ORA-20001 Unearned Revenue after Applying Patch 12926153 (Doc ID 1487010.1)

Last updated on MAY 04, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

This note has also been included in  Note 1336495.1, Transactions Workbench Error: Listing of ORA Errors and Note 1321255.1 Transactions Workbench Error: Listing of APP-AR Errors

Attempting to Adjust or credit a transaction from the Transactions Summary form and receive the following error:

Error: 
APP-AR-11526: arp_process_adjustment.insert_adjustment exception:
ORA-20001: You cannot enter an adjustment against this transactions because it has a balance of unearned revenue

The invoice has unearned revenue.

Changes

Applied Patch 12926153

Cause

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