iStore Logout and Login Errors Out (Throws java.lang.NullPointerException) (Doc ID 1487215.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to logout from or login to iStore,
the following error occurs.

ERROR 1
-----------------------
java.lang.NullPointerException
at _ibeCAcpSSOLogout._jspService(_ibeCAcpSSOLogout.java:391)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
...


ERROR 2
-----------------------
java.lang.NullPointerException
at oracle.apps.ibe.util.IBEUtil.getProfileStore(IBEUtil.java:870)
at oracle.apps.ibe.util.IBEUtil.getProfile(IBEUtil.java:860)
at oracle.apps.ibe.store.StoreProfile.get(StoreProfile.java:491)
at oracle.apps.ibe.util.IBEUtil.getStoreProfile(IBEUtil.java:704)
at oracle.apps.ibe.util.IBEUtil.getStoreSiteProfile(IBEUtil.java:735)
at oracle.apps.ibe.util.RequestCtx.getAbsoluteSecureURL(RequestCtx.java:755)
at _ibeCAcpSSOLogin._jspService(_ibeCAcpSSOLogin.java:413)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

...



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into iStore
2. Or Log out

Cause

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