My Oracle Support Banner

Interface Trip Stop fails, ORA-01400: cannot insert NULL into ("ONT"."OE_ORDER_HOLDS_ALL... (Doc ID 1487757.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to interface a delivery,  and the delivery detail is associated to an order line which is on hold, the following error occurs.

ERROR
-----------------------
PO: EXITING PROCESS ORDER WITH UNEXPECTED ERROR
Error msg: Hold source already exists.
        Calling program unit OE_MSG_PUB.GET
        ORA-01400: cannot insert NULL into ("ONT"."OE_ORDER_HOLDS_ALL"."HOLD_SOURCE_ID") in Package OE_Holds_Pvt Procedure SPLIT_HOLD

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Nav->shipping->interfaces->run
2  Run interface trip stop for delivery
3. ITS completes with warning
4. Review ITS debug log file, see above error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.