Portugal: PT Billing Certification: Cannot Save Debit Notes And Credit Note - the error JE_PT_SIGNATURE_MISSING pops up in Transactions (ARXTWMAI) form
Last updated on OCTOBER 18, 2017
Applies to:Oracle Financials for EMEA - Version 220.127.116.11 and later
Information in this document applies to any platform.
When attempting to save Debit Notes or Credit note, the following error occurs.
JE_PT_SIGNATURE_MISSING and this error said:
Signature cannot be generated because previous transaction using same document sequence does not have a signature. Ensure the signature is generated for the previous transaction before proceeding.
The issue can be reproduced at will with the following steps:
1. Try to complete Debit Notes or Credit note:
You cannot complete as this error pops up.
Due to this issue, users Cannot create Credit Memo and Debit Memo with a signature - as demand by Portuguese laws.
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