Account Sites Not Defaulting Correctly On Repair Order Form In Service Request Header Region

(Doc ID 1487891.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

Do we have resolution for the following issue:

The 'Bill To' (BT) site and 'Ship To' (ST) site defaults randomly from a separate account of the party rather than the corresponding BT/ST sites belonging to the selected account on Service Request header region of Repair Order form.
 

Solution

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