My Oracle Support Banner

Why Is There No Notification When Schedule Ship Date Is Changed On B2B Sales Order Line? (Doc ID 1488057.1)

Last updated on JUNE 11, 2021

Applies to:

Oracle Order Management - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Goal

On : 12.0 and Above,  Scheduling and Sourcing

For Back To Back Orders:

When the sales order schedule ship date is changed, there should be a notification to the buyer to update
the PO need by date.   Why is this not occurring?

 

For Reference:

Oracle® Order Management
Implementation Manual
Release 12
Part No. B25975-03

Page 14-35
Chapter is Fulfillment Flows

Changes or Cancellations 

What happens if you need to make changes to the sales order line that is in the
back-to-back process? What if the order line is cancelled? What if you need to make
changes to the PO or the requisition?

If the sales order line is cancelled or the quantity is reduced, then the reservation is
reduced and a notification is automatically sent to the buyer explaining that there is
now a PO outstanding for a higher quantity than what is needed for the sales order. The
buyer can then decide whether to cancel the PO line, or to buy the product anyway and
put it into inventory.

If the schedule date on the sales order line is changed, again a notification is sent to the
buyer, who can then decide to either change the date on the PO or cancel it or do
nothing. If the buyer decides to cancel the PO, then a new requisition will be created the
next time AutoCreate Requisition is run.

If the PO is cancelled or a partial quantity is cancelled, then the reservation is cancelled
or reduced appropriately. The next time AutoCreate Requisition is run, it will create
another requisition for the unreserved amount on the sales order.

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.