R12 Notification Mailer Smpt Auth Does Not Work
(Doc ID 1488190.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Workflow - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On Oracle Applications 12.1.3 version, the Workflow Mailer is unable to send emails and the following error is produced in the log file:
oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.send(Message)]:Problem encountered when sending to {[[INDRA ]]} -> javax.mail.MessagingException: 530 Authentication required
STEPS
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The issue can be reproduced at will with the following steps:
Create a workflow to send an email notification.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, workflow email notifications are not sent.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |