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Patch: Email Center - UWQ Mailbox Queue Count is incorrect (Doc ID 1488452.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.
*** Checked for relevance on 10-Feb-2014 ***


On : 12.1.3 version, UWQ/ Email Account/ Queue

Actual Behavior

The Media Node, Queued Message Count is Incorrect.

Expected Behavior

The Media Node, Queued Message Node is correct.


The issue can be reproduced at will with the following steps:
1. UWQ
2. Media Node
3. Queued Messages subnode

The Email Count against the node, does not reflect the actual number of emails shown.

Eg: Count shows as 0, but there is one email listed.


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