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Sol: Knowledge Base Issues (Doc ID 1488721.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Knowledge Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

In the Knowledge Base module the Related Solutions button does not return any results. In editing the solution I see no place to add a link that would come up in related solutions. The Oracle Knowledge Management User's Guide Release 12.1 indicates,  "The Related Solutions page displays all solutions that contain the specified statement. " but when creating or editing a solution I see no way to re-use an existing statement.
 

Solution

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In this Document
Goal
Solution


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